We make our beds to be sturdy, reliable, and safe, so you shouldn't ever have any problems! But in case something happens, we've got your back.
- Check out our website and your manual for basic information and troubleshooting tips.
- Contact us with questions either through our form, live chat on the site, or call 1-844-609-7493 (we're in the office Monday-Friday 8am - 5pm Eastern).
- Technical support is available to help troubleshoot - just call 1-843-800-8373.
- Want to see if your bed is covered under warranty? Check out our Rize warranty here.
- If you want to adjust your bed or need a replacement part, it's easy to order online.
Manuals & Instructions
Can't find your manual? Need some instructions? Don't worry, we've got everything right here. Manuals include information about your bed's features, functions, and how-to tips. If that doesn't cover it, instructions are posted here too.
- Avante Manual
- Aviada Manual
- Clarity Manual
- Clarity Manual with 2018 Warranty
- Clarity 2018 Manual
- Classic Manual
- Contemporary Manual
- Contemporary II Manual
- Contemporary III Manual
- Cresta Manual
- Edge Manual
- Edge with Head Tilt Manual
- Elevation Manual
- Mattress Firm 900 Manual
- Multi-Flex Manual
- Nova Manual
- Relaxer (Black) Manual
- Remedy Manual
- Revolution Manual
- Summit Manual
- Tranquility Manual
- Verge Manual
- Verge Manual with 2018 Warranty
- Headboard Kit Instructions for 2018 King and Cal King
- Headboard Kit Instructions for Standard Size Rize (2017 and Prior)
- Headboard Bracket Kit Instructions for Standard Size Rize (2018 Models)
- Avante Remote Instructions
- Aviada Remote Instructions
- Aviada Mobile App Instructions
- Clarity Remote Instructions
- Clarity Version 2 Remote Instructions (Silver Remote)
- Clarity Mobile App Instructions
- Contemporary Remote Instructions
- Contemporary II Remote Instructions
- Contemporary III Remote Instructions
- Contemporary III Mobile App Instructions
- Cresta Remote Instructions
- Edge Remote Instructions
- Remedy Remote Instructions
- Remedy Mobile App Instructions
- Summit Remote Instructions
- Tranquility Remote Instructions
- Verge Remote Instructions (Prior to August 2018)
Hit a snag? See how to set up your bed and solve some basic issues with our troubleshooting videos. Or, call our technical experts at 1-843-800-8373.
Did you get a bed and now you're not sure how to set it up? Check out these videos for most of our models for a quick look at how to get you relaxing in comfort, fast.
Don't see your question answered above? Here's some more information to fill in the blanks.